In the state of California, Naturopathic doctors are not recognized within the insurance companies for insurance coverage. Therefore, please note that Jung Naturopathic Wellness is a cash-based practice.  If you have a health savings account (HSA) and/or flex spending account (FSA), you can use this to pay for your visits and supplements. For some diagnostics labs and imaging, there may be some coverage depending on insurance plans. Please note that it is patient responsibility to contact their plan for information on coverage, benefits, eligibility and more. Dr. Jung or Jung Naturopathic Wellness are not responsible for any insurance questions/information.

At Jung Naturopathic Wellness, our financial policy requires a credit card on file on our secure billing software. You will be asked for a credit card for staff to hold on file when AFTER your first appointment. Credit card on file will be automatically charged if a bill is not paid after 30 days of initial bill, or if an appointment is either rescheduled with less than 24 hours of notice or is a no-show. 

For your safety, credit cards are not stored on the website, but rather encrypted and stored on a secure billing software. Policies are subject to the good graces of Jung Naturopathic Wellness.

Cancellation policy: We require a 24 BUSINESS hours notice for cancellations (if appointment is on Monday, we need to be informed by Friday before 2pm). For appointments canceled less than 24 hours prior to your appointment there is a 50% charge.

No-Show policy: If an appointment is a no-show, 100% of the appointment fee will be charged to your credit card on file. Further appointments will not be scheduled until your balance is resolved.

On-time policy: Appointment length will not be extended due to late arrival. Please make sure your intake and consent forms are completed prior to your appointment. If any of your forms are not completed these will be filled out with the doctor during your appointment, but the appointment length will not be extended.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services before those items and services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, and equipment. 

• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask. 

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 

• Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.